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Terms & conditions

The simple rules for our sessions, fees and courses. Please read them before you book.

Last updated: 9 November 2026 · Draft to be checked by a lawyer before publishing

1. Who we are

Ruqyah India (“we”, “us”), #8 Kumarswamy Naidu Road, Pulakeshi Nagar, Bengaluru 560005. By booking a session, buying a course or using our services, you agree to these terms.

2. Our services

We offer Ruqyah sessions, house and business cleansing, Hijama, spiritual counselling and courses, based only on the Qur’an and the Sunnah. The cure is from Allah alone; our raqis have no special power and only ask Allah for your healing.

Our services are spiritual support and are not a substitute for medical, psychological or legal advice. Please continue any treatment from your doctor. We may advise you to get a medical check-up, and we may refer you to a doctor.

3. Your part

Give us accurate information, including relevant medical history.
Sisters must attend with a mahram or trusted chaperone; otherwise the session will be rescheduled.
Treat our team with respect. We may end a session or stop services if there is abusive or inappropriate behaviour.

4. Fees and payment

Fees and payment methods are always told to you before the session or course.
We may ask for full or part payment in advance to confirm a booking.
Any extra cost (for example travel, tolls or parking for home visits) is agreed with you in advance.

5. Cancellations and refunds

Please cancel or reschedule at least 48 hours before your appointment.
If you cancel with enough notice, we will offer a new date or a refund, decided fairly case by case.
Late cancellations and missed appointments may not be refunded.
Course fees are not refundable once you have enrolled. Please check the course details before paying. If we cancel a course, you will get a full refund.

6. No guaranteed results

We work sincerely and carefully, but we cannot promise any particular result, because healing is from Allah alone.

7. Confidentiality and recordings

What you share with us is kept confidential, unless the law requires us to share it or someone is in danger. We never record, photograph or feature you in videos, live streams or stories without your written permission, and you can withdraw that permission at any time. See our Privacy policy.

8. Courses and materials

Our videos, audio, notes and guides belong to Ruqyah India. Course materials are for your personal use and may not be shared or resold. Our free Self-Ruqyah Guide may be shared freely without changes.

9. Our responsibility

To the extent allowed by Indian law, we are not responsible for indirect losses or for results that depend on Allah’s decree, your health or circumstances outside our control. Nothing in these terms limits rights you have under Indian consumer law.

10. Changes and law

We may update these terms; the date above will change when we do. These terms are governed by the laws of India, and the courts of Bengaluru have jurisdiction.